Crisis Management Consulting

Stabilise fast. Recover smarter. Build lasting resilience.

We help ICT technology providers prepare for, respond to, and recover from operational, cyber, and reputational crises—minimising downtime, regulatory risk, and customer impact.

What We Cover

  • Network & Service Outages: Core/metro failures, routing incidents, peering/transit issues, DNS and CDN disruptions.

  • Cyber Incidents: Ransomware, data breach, DDoS, insider threats, supply-chain compromises.

  • Infrastructure Events: Data centre faults, power/cooling failures, fibre cuts, vendor defects.

  • Product & Platform Crises: Faulty updates, release rollbacks, identity/MFA failures.

  • Third-Party & Supply Chain: Cloud/SaaS dependencies, OEM bugs, logistics delays.